Lakeshore Therapy (‘we’, ‘us,’ ‘our’) provides operates lakeshoretherapy.org (the ‘website’, ‘service’).

This privacy policy notice provides you with the details of data collection, processing, and storage through your use and browsing of this website, lakeshoretherapy.org. By using this service and/or browsing this website, you are agreeing to the privacy policy and terms of use regarding data and cookies. By providing us with your data, you also warrant that you are over 18 years of age. This website does not knowingly process personal data related to children. If you are a parent or guardian and concerned that your child has provided personal data, please contact info@lakeshoretherapy.org and we will work to remote any relevant data as quickly as possible.

If you do not agree to the privacy policy as listed on this page, you may wish to cease viewing/this website.

Data Collection, Usage, Retention, Transfer & Disclosure

Lakeshore Therapy and lakeshoretherapy.org collects certain types of information for various purposes to provide and improve our website/service.  

Types of Data and Data Collection

We may collect data about you through your provision of the data directly to us. For example, this could be through filling out a form on the website or sending us an email. We may also automatically collect certain data from you through your usage of the website/service through cookies and similar tracking technologies. Please refer to the ‘Cookies’ section below for further details.

We may also receive data from third parties such as Google Analytics and other providers based outside the European Union, search engine and information providers such as Google, based outside of the European Union, and providers of technical/payment/delivery services such as data aggregators and data brokers. We may also receive data from publicly available sources such as Companies House, based inside the European Union.

‘Personal Data’ refers to data about a living individual who can be identified from those data or from those and other information in or likely to come into our possession. Personal data that we collect includes but is not limited to: first and last name, email address, phone number, and cookies and usage data. Personal data that is identifiable (e.g.; email address, phone number, name) is only provided by you by choice through sending an email, filling out an online form, or other voluntarily provided submissions. We may also collect communication data We hold this information by using secure data storage technologies, in compliance with GDPR requirements.

‘Usage Data’ refers to data collected automatically from using the service or the service infrastructure. This information is collected in regards to how the service/website is accessed and used. Usage data that we may collect includes information such as your browser version & type, your Internet Protocol (IP) address, pages visited and date/time of visit, time spent on pages, and other unique device identifiers and other diagnostic criteria.

‘Cookies’ are small pieces of data stored on a user’s device when they visit a website. Cookies track the activity on our website and may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. This site uses cookies and allows our service to be more efficient and user-friendly. Other similar tracking technologies such as tags, scripts and beacons may be used to collect and track information to improve our service/website. We may use session cookies to operate our website, preference cookies to remember your preferences/settings on the website, and security cookies for security purposes. You are able to instruct your browser to refuse all cookies or notify you when they are being sent. By clicking ‘accept’ on the cookies banner of the website, you are agreeing to the usage of cookies for these policy purposes. If you do not accept cookies, it may impact your ability your usage of and the functionality of the website.

Data Usage

We may use your personal data to contact you with information on offers, products, services, and resources that we think may interest you. We may also use this data to conduct research and improve our service. When you submit this data to us, you understand that you are agreeing to allowing Lakeshore Therapy to access, store, and use the data for these purposes. We may collect personal data including communication data that includes any communication that you send to us whether through the website, email, text, social media messaging, or any other communication sent to us.

Lakeshore Therapy uses the collected data for various purposes including providing/maintaining our website/service, notifying you of changes to our website, allowing you to participate in interactive portions of the website, provide customer service and support, gather analysis for website/service improvement, to monitor website usage, and to detect/prevent/address any technical issues regarding the service.

Lakeshore Therapy will only use data for the purpose it was collected or a reasonably compatible purpose if necessary. Should your details be necessary for a new or different purpose, you will be informed and explained the relevant legal grounds for this data processing. We may process your personal data without your knowledge or consent where it is legally permitted/required. As it is important to us that your information is accurate, your personal data is inaccurate or not out-of-date, please let us know by contact us at info@lakeshoretherapy.org.

Data Retention

Lakeshore Therapy retains your personal data only for the necessary time for the purposes described in this policy. Data retention and usage is only to the extent necessary in order to comply with our legal obligations and GDPR requirements, resolve disputes, and enforce our legal agreements/policies.

Lakeshore Therapy retains usage data for internal analytics purposes and while this is retained usually for a shorter period of time, exceptions may be made when this data is used for strengthening security, improving technical and functionality of the service, or when Lakeshore therapy is legally obligated to do so.

Data Transfer

Your information, including personal data, may be transferred to and maintained on computers outside of your governmental jurisdiction, where data protection laws may differ. Countries outside of the European Economic Area do not always offer the same levels of data protection, so European law prohibits those transfers outside of the European Economic Area unless specific transfer criteria is met. Some of our third-party service providers are based outside of the European Economic Area so their processing of your data will involve a transfer outside of the European Economic Area. Whenever such transfers occur, we do our best to ensure a similar degree of data security is provided. Lakeshore Therapy will take all reasonably necessary steps to ensure your data is securely treated and not transfer will take place of your data unless there are adequate controls and safeguards in place (such as only providing data to countries that the European Commission have approved for data protection levels, US providers with EU-US Privacy Shield, or other safeguard mechanisms). If none of these safeguards are available, we may request explicit consent from you to transfer your data, which may be withdrawn by you at any time.

If you are located outside of Ireland and choose to provide information to us, please not that we transfer your data to Ireland and it is processed there. Your consent to this privacy policy and subsequent information submissions represents your agreement to such a transfer.

Data Disclosure

We may have to disclose/share your personal data under certain circumstances if required to do so by law or in response to valid requests by public authorities such as a court or government agency.

We may disclose/share your personal data in the good faith belief that such disclosure is necessary to comply with legal obligation, protect/defend the property or rights of Lakeshore Therapy, protect against legal liability, or prevent or investigate possible wrongdoing in relation to our website/service, protect personal safety of service users or the public.

We may have to share your personal data with parties such as IT/system administration services, professional advisors such as lawyers or auditors, government bodies or any third parties we may merge assets with. Any third parties to whom we may transfer your data are required by Lakeshore Therapy to respect the security of such data and treat it according to the law. We only allow such third parties to process your data for specified purposes, only if necessary, and in accordance with our instructions.

 Data Security

Your data security is important to use and we have measures in place to protect such data and any personal information you have provided us. Nevertheless, we cannot guarantee that all information shared through the internet will remain 100% secure in transmission or electronic storage. By using this website and service, you agree that we are not responsible for any unauthorized or accidental disclosure. Should there be any suspected personal data breach, we have procedures in place to deal with this process and will notify you and any relevant regulators if we are legally required to do so.  

 Third Party Providers, Links & Google Analytics

Third Party Providers

We may use third-party companies, providers, and individuals to facilitate our website, provide service aspects on our behalf, and perform relates services to assist or analyze our service and how it is being used. These third parties may have access to your personal data only to perform these tasks and under the guidance and instruction of Lakeshore Therapy. They are obligated to not disclose this data or use it for any other purpose.

Third Party Links

This website/service may include links to third-party websites, plug-ins and applications. Clicking on those links/enabling those connections may allow those third parties to collect or share your data. Lakeshore Therapy does not control these third-party websites, plug-ins and applications and is not responsible for their privacy policies or content. We strongly encourage you to read the privacy policies of any website you visit and whenever you leave our website/service.

Google Analytics

Google Analytics is used by Squarespace and is a service from Google that tracks and reports website traffic. Google collects this data to monitor the use of our service and is shared with other Google services. Google may use the collected data to contextualize ads of its own advertising services. Google Analytics cookies are disabled on this page until the cookies agreement is accepted by you. You may opt-out of Google Analytics by installing their browser add-on, which prevents Google from sharing some information about visits activity. You can visit http://www.google.com/intl/en/policies/privacy/ to learn more about their privacy practices. As with all Third-Parties, Lakeshore Therapy does not take responsibility for any of Google Analytics services data usages and policies.

Your Legal Rights

Under data protection laws you have rights in relation to your personal data including the right to request access, restriction, erasure/deletion, correction, transfer, processing objections, to portability of data, and, where the lawful ground of processing is consent, to withdraw consent. Should you wish to exercise any of these rights, please email us at info@lakeshoretherapy.org. Lakeshore Therapy may request specific information about you to verify your identity before responding to any such requests.

You will not be charged a fee to access your personal data or any related rights, however, a reasonable fee may be charged if a request is determined to be unfounded, repetitive, and/or excessive and a refusal of compliance may be issued in these circumstances.

If you have any concerns regarding the handling or believed mishandling of your data, you have the right to inform Lakeshore Therapy as well as raise the matter with the Data Protection Commissioner’s Office. The Data Protection Commissioner’s Office can be contacted at https://www.dataprotection.ie/en/contact/how-contact-us/.

Changes to Privacy Policy

Changes may be made to this privacy policy and we will notify you accordingly by posting the new policy or amendments on this page. Lakeshore Therapy will also provide notification via email or prominent notice on the service/website and update any effective dates of new policy changes. Changes are effective when they are posted to this page on the website. You are strongly advised to review this policy periodically for any changes.

Contact

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@lakeshoretherapy.org